Terms of Service

These Terms of Service govern your use of the Carter & Grace website and the purchase of products from our store. By accessing or using our website, you agree to be bound by these terms. If you do not agree, you should not use this website.

1. Company Information

This website is owned and operated by MNS Brands B.V., registered under number 42012240.

2. Use of the Website

You agree to use this website only for lawful purposes. You must not use the website in a way that may damage, disable, or impair its functionality or interfere with other users.

3. Products and Information

We aim to ensure that all product descriptions, images, and prices are accurate. However, errors may occur. We reserve the right to correct any inaccuracies and to update or remove products at any time without prior notice.

4. Pricing and Payments

All prices are displayed in British Pound GBP (£). The total cost of your order will be shown at checkout.

Payment must be completed at the time of purchase using the payment methods provided at checkout. We do not store full payment card details.

5. Order Acceptance

After placing an order, you will receive an order confirmation email. This does not constitute acceptance of your order. We reserve the right to accept or reject any order for reasons including but not limited to product availability, pricing errors, or suspected fraud.

6. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy. Delivery times are estimates and may vary due to external factors.

7. Returns and Refunds

Returns and refunds are handled in accordance with our Return and Refund Policy. This includes your right to return items within 30 days and the conditions that apply.

8. Cancellations

Orders can be cancelled before dispatch. More details can be found in our Return and Refund Policy.

9. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Carter & Grace or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Carter & Grace shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of products.

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence or for defective products under applicable law.

11. Privacy

Your personal data is handled in accordance with our Privacy Policy.

12. Third-Party Services

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products. Your use of the website may also be subject to Shopify’s own terms and policies.

For more information, please refer to:

13. Governing Law

These Terms of Service are governed by the laws applicable in the United Kingdom. Consumers retain any mandatory rights provided by the laws of their country of residence, where applicable.

14. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon publication on this page.